Privacy Policy

1. Introduction

This Privacy Policy explains how snipy.in ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our website and services.

2. Information We Collect

• Usage Data: IP address, browser type, device information, pages visited, and interactions.
• Account Information: If you create an account, your name, email address, and preferences.
• Communications: Messages you send to us, including support requests and feedback.

3. How We Use Your Information

• Provide, operate, and improve our services.
• Personalize content and user experience.
• Monitor performance, analytics, and usage trends.
• Communicate with you about updates, security, and support.
• Comply with legal obligations and enforce our terms.

4. Cookies and Tracking Technologies

We use analytics by default to understand feature usage and improve the service. Analytics uses local browser storage, collects IP and device information, and records a sample of session replays. Sensitive account and shared-link routes are not recorded. All text and form inputs are masked, while media and elements marked as sensitive are excluded from recordings.

You can change your analytics preference at any time. Declining analytics stops event collection on this browser.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with service providers that assist us in operations (e.g., analytics, hosting), as required by law, or to protect our rights and users.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

• Access, correct, or delete your personal information.
• Opt out of non-essential communications.
• Allow or decline product analytics using the control above.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy, contact us at hello@snipy.in.